Define a Service Once. Sell It at the Right Price to Everyone.
Every service provider ends up in the same place. One customer negotiated a discount. A reseller needs their own margin. A second region needs a second currency. Somebody promised tiered rates above a volume threshold. Before long, the same service exists five times in the catalog, and nobody is certain which copy is correct.
Hybr® separates the service from its price. You define the offer once and attach the pricing rules that decide what any given customer actually pays — their price list, their reseller tier, their volume, their contract, their currency — resolved automatically at quote, at rating and at invoicing.
Pricing models you can express
- Dynamic pricing — adjust rates as your costs or the market move, without touching subscriptions.
- Tiered and volume pricing — rates that step down as consumption or seat count rises.
- Custom pricing profiles — at the customer, subscription or individual product level.
- Reseller margins — each tier carries its own uplift, applied automatically down the chain.
- Multi-currency — sell the same service in the currency each market expects.
- Mixed recurring and metered — a platform fee, a seat count and consumption, priced together. See usage-based & metered billing.
Why the resolution order matters
Pricing goes wrong when two rules disagree and nobody knows which wins. A negotiated contract rate and a volume break can both apply to the same line; so can a reseller margin and a regional currency conversion. Hybr® resolves them in a fixed order, so the same inputs always produce the same number — and when finance asks why a line is priced the way it is, the answer is a rule, not an argument.
Margin you can see while you can still act on it
Because both your cost and your price live in the same system, margin is a property of the service rather than something reconstructed at quarter end. You can see which services earn, which customers are priced below where they should be, and what a rate change would do — before publishing it.
Who this is for
- Microsoft CSPs managing NCE rates alongside their own managed services.
- Distributors and Tier 1 partners pricing through a reseller chain.
- Providers selling across regions where currency and tax differ by market.
Frequently asked questions
Can the same service be sold at different prices to different customers?
Yes, and that is the point of separating the service from the price. One catalog entry carries a base rate; the customer price list, reseller tier, volume break, contract override and currency decide what any particular customer pays. You do not duplicate the service.
What happens when two pricing rules both apply?
They are applied in a fixed order: customer price list, then reseller tier margin, then volume and tier breaks, then any contract override, then currency and tax. A negotiated contract rate wins over a general volume break.
If we change a rate, what happens to existing customers?
You edit the price list rather than every subscription. Customers on that list move to the new rate on their next billing cycle, and customers with a negotiated override keep it.
Does it handle multi-currency?
Yes. Prices can be set or converted per currency, and the invoice is produced in the currency the customer expects, with the relevant tax treatment applied.
Can resellers set their own prices?
Within the margins you allow them. Each reseller tier has its own rate card and uplift, so a reseller can price to their market without being able to sell below your floor. See reseller management.
Does this cover Microsoft CSP and NCE pricing?
Yes. NCE subscription rates and Azure consumption are priced through the same engine as your own services, which is what allows a single invoice to carry both. See Microsoft CSP.
Related: Usage-Based & Metered Billing · Reseller Management · Pricing on Commerce & Billing · CSP Billing Ultimate · Cloud FinOps
Bring your messiest pricing case
The useful test is the customer whose pricing nobody wants to touch. Bring that one and we will model it — the overrides, the tiers, the reseller in the middle, the second currency.